Privacy policy.

At Ren Electrical, a division of REN Contractors, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website: www.renelectrical.co.uk.

1. Information We Collect

We may collect both personal and non-personal information to help us provide a better experience when you use our website or services.

Personal Information
This may include your name, email address, phone number, and any other details you provide via contact forms, service enquiries, or direct communication with us.

Non-Personal Information
We may collect data such as your IP address, browser type, device details, and browsing patterns through cookies and other tracking technologies to help us understand website performance and user behaviour.

2. How We Use Your Information

We use the information we collect for the following purposes:

To deliver the services or information you’ve requested
To respond to your enquiries or provide customer support
To send occasional updates or marketing communications, but only if you’ve opted in
To analyse and improve our website, services, and user experience

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information with trusted third-party providers (such as hosting or email platforms) who support our operations. These providers are contractually required to protect your data and only use it for agreed purposes.

3. Cookies and Tracking

Our website uses cookies to enhance functionality and improve your browsing experience. Cookies are small text files stored on your device that help remember preferences and collect usage data. You can adjust your cookie settings in your browser, but disabling cookies may impact some website features.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or loss. While we strive to keep your data secure, please note that no internet transmission is 100% secure.

5. Your Data Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your data, where legally applicable
Withdraw consent or opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
📧 info@renelectrical.co.uk

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. External Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any external sites you visit.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 27/05/25 at the top. We encourage you to review the policy periodically to stay informed.